Title: Passenger Agent
Hiring Status: Now Hiring!
Job Type: Part Time
Job Category: Customer Service
Responsibilities:
· Perform passenger service functions IAW AMCI 24-101, Volumes 6, 14, and 15, DTR 4500.9-R, Parts I and III
· Process passengers using automated / non-automated systems
· Gate passengers IAW governing directives
· Perform Lost & Found and Mishandled baggage procedures
· Maintain Space Required passenger listings
· Determine travel eligibility
· Perform passenger briefings
· Funds handling and accountability
· Process Distinguished Visitors (DV’s) working with Protocol office
Skills and Requirements
Education: High School Diploma
Technical Skills and Prior Experience:
· Minimum
two years prior experience with an emphasis on customer service.
Experience in the Air Force 2T2X1 career field is preferred but not
required
· Ability to multi-task, works in a fast-paced environment, and meets deadlines in a timely manner
Strong English verbal and written communication skills
Strong English verbal and written communication skills
· Must be detail oriented
· Strong PC, Excel, and Word skills
· Active NAC, Secret or Top Secret DOD clearance preferred
Benefits
· Uniforms provided
· Other Benefits not listed here
Location: Baltimore/Washington International Airport
Salary: Competitive
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