Field Service Engineer Gas/Diesel Engines USA Jobs

Job Opening Apply here
Company:	Monte World Wide Staffing
Job Title:	Field Service Engineer Gas/Diesel Engines
Job Location:	Las Vegas - Clark County - NV Nevada - USA
County or nearby cities:	Elko,
Employment Category:	Automotive Transportation
Employment Type:	Full Time
Salary:	60000 USD Yearly
Posted:	2012-11-26
Job Description
High Horsepower Engine Field Services Technician Elko NV 89801 Have you worked in a job where you serviced gas/diesel engines?   - Have you worked on high horsepower engines?   - Have you worked in a position where you were the person interacting most with the customer?   - Can you travel extensively throughout the region, servicing customers in the field?   - Would prior jobs say you have excellent troubleshooting skills on diesel engines?   - Do you have a good attendance record? If yes, to these questions please send us your resume. Full-time United States - Nevada - Elko The Compensation $60,000.00 Benefits - Full Commission Compensation - No Bonus Eligible - No Overtime Eligible - Yes Relocation Assistance Available - Yes Interview Travel Reimbursed - No Position Purpose: The High Horsepower Diesel Engine Field Service Technician is responsible for identifying, troubleshooting, diagnosing and providing quality repair to high-horsepower diesel engine components at customer sites in the field. The HH Field Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience. Duties: -Respond to all customer requests courteously and professionally, in a timely and responsive manner. - Travel to designated customer sites and perform professional quality shop or field service repairs consistent with Company standards. - Keep the Service Manager continually apprised, and utilize the Service Manager to assist in answering customer questions and problems when necessary. - Advise the Service Manager of parts needed for necessary repairs. - Document detailed, complete and legible descriptions of all repair operations performed, using required all forms and procedures. - Maintain company and product confidentiality. - Know and follow all safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in Company accident prevention and safety improvement activities. - Accurately record time, expenses, and mileage. - Maintain adequate personal tooling to perform assigned tasks. - Maintain a clean, professional personal appearance at all times, meeting all Company standards for professional appearance. - Demonstrate a positive attitude and a high level of personal credibility and integrity with dealers, customers, management, and co-workers. - Operate and maintain a Company Service Vehicle responsibly, and in accordance with local, state, and federal laws, and Company policy. - Attend and participate in all meetings, trainings, and activities as required. - Stay apprised of new techniques relevant to the work being performed; achieve and maintain technical competency. - Adhere to all Company policies and departmental procedures and rules. - All other duties as required. REQUIREMENTS - High School Diploma or GED is required. - A 2-year technical training program completion, or completion of a 3 year apprenticeship, is strongly preferred. - 2-4 years of hands-on experience is required working on diesel engines. High Horsepower diesel engine experience is a strong plus. - A minimum of 2 years of customer service/contact is required. - Must demonstrate technical knowledge of gas and diesel engines, and auxiliary support equipment. - Must demonstrate troubleshooting and analytical problem-solving skills. - Must be able to communicate effectively verbally and in writing. - Must be able to follow Company procedures and standard operating procedures. - Must be honest, reliable, and dependable, and have a positive attitude. - Must be able to work well under occasional pressure or within deadlines. - Must be able to work well independently or with others in a team environment. - Must have a record of good attendance and performance at prior jobs. - Must have the ability to wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, Protective Footwear as required. - Must be able to travel 60-80% of the time in an assigned region, and/or work occasional overtime, weekends, or holidays, sometimes on short notice. Overnight travel may be required. Candidate must meet all eligibility requirements to drive a Company Service vehicle, including but not limited to: o Must have a current, valid driver's license issued by the state in which they reside. o Must have current motor vehicle liability insurance. o No convictions for any driving under the influence of alcohol or drugs charges (DUI). o No greater than three (3) moving violations within prior 12 month period. o No greater than 2 avoidable accidents on MVR. o Candidate must be able to pass pre-employment drug testing and meet all physical requirements for the position. If selected, candidates must consider this position as primary employment and hold no other jobs with this Company's competitors, customers, or suppliers. More About the Position Visa Candidates Considered - No This company is a great place to work because: This is a company that is stable, doing well financially and organizationally, and that cares about each employee as a person. If you are looking for a place with great pay, great benefits, and that gives you job satisfaction and growth, then this is the company for you.
Position Requirements
Skills / Industry Qualifications Required:	The Candidate 2+ to 5 years of experience Management Experience Required - No Minimum Education - High School or Equivalent Willingness to Travel - Always Candidate Screening Questions Have you worked in a job where you serviced gas/diesel engines? Have you worked on high horsepower engines? Have you worked in a position where you were the person interacting most with the customer? Can you travel extensively throughout the region, servicing customers in the field? Would prior jobs say you have excellent troubleshooting skills on diesel engines? Do you havea good attendance record? Skills and Certifications  (bold if required) Certification in diesel engine repair associates degree or higher customer service high horsepower The Ideal Candidate Ideal candidate is a clean-cut, friendly, dependable, and skilled technician who is capable of going out in the field, independently or with another team member, and serving our engines in the field while keeping customers happy, and who can pass our applicant screening, and who is willing to be located in the Elko, NV area.
Education Level Required:	Bachelor
Experience Required to qualify for consideration:	1 to 2 Years