Job Title: | Library Assistant |
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Closing Date/Time: | Continuous |
Salary: |
$15.56 - $17.00 Hourly |
Job Type: | Full-Time Regular |
Location: | Aurora, Colorado |
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Summary of Job Duties
Benefits
Supplemental Questions
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Provides library patrons with information and reference services by accessing and demonstrating how to access information through books, computers and media services. Also may assist with circulation services, program and class development, conduct programs, teach classes and assist with collection management duties as needed. This position may be hired to work primarily at a specific facility but will substitute at other locations at times and, depending upon future staffing needs, be re-assigned to a different primary facility. |
Primary Duties and Responsibilities: |
Provides instruction to customers in the use of the library, its resources, and equipment; performs reference searches using library resources and on-line databases; responds to questions in person and by phone; conducts activities such as computer classes, discussing groups, tours, and outreach programs; maintains bulletin boards, displays, materials, files, technical equipment, and desk stations for staff and customers; may act as Librarian on duty; gathers and compiles statistics; may assist in coordinating work of library clerks, shelvers, and volunteers; may assist with program and class development, assist with circulation services and collection management duties; and performs additional duties as assigned. |
Minimum Qualifications: |
Education: Bachelor's degree.
Experience: One year of direct customer service required. Library experience in Reference preferred. Work experience in areas of higher customer assistance needs such as Personnel/Human Resources, Business Development or Computer Training a plus. An equivalent combination of education, training and experience that demonstrates required knowledge, skills and abilities may be considered. Knowledge: Customer service, routine software and business applications, including but not limited to, internet, word processing, spreadsheets, presentation software, and databases; preferred knowledge of library reference materials/resources and library operations/functions. Abilities: Ability to communicate verbally and in writing. Ability to deal with stressful situations with tact and diplomacy; communicate effectively both verbally and in writing with customers and staff; use general office equipment, computers, calculators, and copy/fax machine; performs basic mathematical calculations; work shifts, including some nights, and weekends. Skills: Strong interpersonal, organizational and customer service skills. Licenses, Certificates or Equipment Required: Colorado driver's license with a good to excellent driving record. This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. |
Working Conditions: |
Physical Demands:
Light to moderate physical work requiring ability to lift a maximum of
30 pounds; frequent lifting, carrying, walking, and standing; may
require frequent pulling, pushing, bending, and stooping; speech
communication and hearing to maintain communication with employees and
citizens; vision to read and interpret reports and other written
documents; hand/eye coordination for operation of a computer system,
carts, and movable shelving.
Work Environment: Works in a clean, comfortable environment. Equipment Used: Frequently uses standard office equipment including a computer system. |
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